Exchange & Return

We want you to love what you order from BLANCK Denim 🤍
If something doesn’t feel quite right, we’re here to help.

Exchange Window

You can request an exchange within 3 days of receiving your order.

How Exchanges Work

Once your exchange request is approved:

The item usually takes 5–7 days to reach us and go through quality checks.
After approval, we’ll process your exchange or assist you with the next steps.

Reverse Pick-Up

For your convenience, we offer a reverse pick-up service at a flat fee of ₹100 per order, regardless of the number of items.

Order Type & Credits

COD (Cash on Delivery) Orders:
If an exchange isn’t possible due to stock availability, we’ll issue store credit within 4–5 working days after the return pickup. The credit will be shared on your registered email or contact number.
Prepaid Orders:
Exchanges are available. Refunds or bank transfers are not applicable.

Item Condition

To help us process exchanges smoothly, please ensure items are:

Unworn and unused
Returned with original tags and packaging

Items that appear worn, washed, altered, or damaged may not be eligible for exchange.

Store Credit

Store credits (if issued) have no expiry and can be used anytime.Reward points, store credits, and shipping charges are non-refundable.

Items Not Eligible for Exchange

Due to hygiene considerations, certain items such as accessories, bags, caps, and similar products are not eligible for exchange.

Damaged or Incorrect Items

Please check your order as soon as it arrives.
If you receive a damaged, defective, or incorrect item, contact us right away so we can sort it out for you.

Cancellations

Orders can be canceled before dispatch from our warehouse. Once shipped, cancellations aren’t possible.

Need Help with an Exchange?

The easiest way is to request an exchange within the allowed window.
You can also reach out to us, and we’ll happily guide you through the process.

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